Privacy policy

Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Je-commerce Inc. ("J-Chandelier", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from jchandelier.com (the "Site") or otherwise communicate with us. J-Chandelier is a brand operated by Je-commerce Inc., a corporation registered in Colorado, United States.

1. Information We Collect

Information you provide to us:
- Contact details such as your name, email address, phone number, and shipping and billing address.
- Order information, including the products you purchase and payment confirmation (your full payment card number is processed by our payment providers and is not stored by us).
- Account information if you create an account, such as your username and password.
- Customer-support information and any content you send us (emails, messages, and photos or videos submitted for returns).

Information we collect automatically:
- Device and usage data such as your IP address, browser type, device identifiers, pages viewed, and how you interact with the Site.
- Cookies and similar technologies (see "Cookies" below).

Information from third parties:
- Our service providers and partners, including our e-commerce platform (Shopify), payment processors, shipping carriers, and analytics and advertising providers.

2. How We Use Your Information

We use your personal information to:
- Process, fulfill, and deliver your orders and manage returns, exchanges, and refunds;
- Provide customer service and respond to your inquiries;
- Send transactional messages (order confirmations, shipping updates) and, with your consent, marketing communications you can opt out of at any time;
- Operate, maintain, improve, and secure the Site;
- Detect, investigate, and prevent fraud, abuse, and other unlawful activity;
- Measure the performance of our marketing and show you relevant advertising;
- Comply with legal obligations and enforce our terms.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver and measure advertising. This includes analytics and advertising services such as Google Analytics and Google Ads. You can control cookies through your browser settings and opt out of certain advertising cookies via tools such as Google Ads Settings (adssettings.google.com) and the Digital Advertising Alliance (optout.aboutads.info).

4. How We Share Your Information

We do not sell your personal information for money. We share personal information only as follows:
- Service providers that perform services on our behalf, such as our e-commerce platform (Shopify), payment processors (e.g., Shopify Payments, PayPal, and credit-card processors), shipping and logistics carriers, email and customer-support tools, and analytics and advertising providers (e.g., Google);
- Advertising and analytics partners, which may involve the "sharing" of certain identifiers for cross-context behavioral advertising as defined under California law (you can opt out — see "Your Rights and Choices");
- Legal and safety purposes, when required by law or to protect our rights, our users, or the public;
- Business transfers, in connection with a merger, acquisition, or sale of assets.

5. Your Rights and Choices

- Access, update, or delete: You may request access to, correction of, or deletion of your personal information by contacting us at info@jchandelier.com.
- Marketing: You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.
- Cookies/advertising: See "Cookies and Tracking Technologies" above.

California residents: Under the CCPA/CPRA, you have the right to know, access, correct, and delete the personal information we hold about you, and to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. To exercise these rights, contact us at info@jchandelier.com or use the "Do Not Sell or Share My Personal Information" option on our Site. We will not discriminate against you for exercising your rights.

If you are located in the EEA or UK, you may have additional rights under applicable data-protection law, including the right to object to or restrict certain processing.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, and our checkout is encrypted (SSL). However, no method of transmission or storage is completely secure.

8. Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. International Users

We are based in the United States and process and store information in the United States. If you access the Site from outside the U.S., you consent to the transfer and processing of your information in the United States.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.

12. Contact Us

Je-commerce Inc. (operating the J-Chandelier brand)
6547 N Academy Blvd #2266, Colorado Springs, CO 80918, United States
Email: info@jchandelier.com
Phone: +1 512-761-7845